Special Tech Thursday

  • Teen phone monitoring app leaked thousands of user passwords:
    • TeenSafe is "secure" monitoring app for iOS and Android devices
    • It allows parents to access a variety of information from their children's devices such as  text messages, location, phone calls, browsing history and installed apps
    • The Los Angeles based company's cloud-based servers were left unprotected and accessible
    • UK-based security researcher Robert Wiggins found the open servers
    • The insecure servers were taken down after ZDNet alerted the company
    • A TeenSafes spokesman said "We have taken action to close one of our servers to the public and begun alerting customers that could potentially be impacted"
    • More than 10,000 records containing customer data were exposed
    • None of the records exposed contained content such as photos or messages
    • Exposed information included parent's email addresses, children's Apple ID email address, children's device name, and their device's unique identifier
    • Additionally, the data contains the plaintext passwords for the child's Apple ID
    • On their website, TeenSafe claims to be secure and use encryption
    • TeenSafe reported it was continuing to assess the breach and "will provide additional information"
  • Massive New Facebook Breach:
    • New Scientist recently reported that details about three million Facebook users were available on the web for anyone to access 
    • New Scientist said "Academics at the University of Cambridge distributed the data from the personality quiz app myPersonality to hundreds of researchers via a website with insufficient security provisions, which led to it being left vulnerable to access for four years. Gaining access illicitly was relatively easy"
    • New Scientist reported that the data was made available to those who registered as a collaborator on the Cambridge Analytica project
    • For those who didn’t qualify, a publicly available username and password was available on the web for anyone for several years
    • The username and password were sitting on the code-sharing website GitHub
    • Bottom line? Don't play online games or quizzes that require personal data 
    • This situation demonstrates that your data is likely to leak and end up in the hands of cybercriminals
  • Troubleshoot Your Internet Connection:
    • If you're having issues accessing the internet or your connection seems slow, the problem might be on your end, try these things before you call your ISP:
      • Ensure that your routers/cable modem has power
      • Check the LED lights on your router for activity. Check the power light, Internet or WAN light and lights near the ports on the back
      • Reboot the router. Unplug it, wait 60 seconds and plug it back in
      • Check the cable connections to ensure the cables are connected snuggly
      • If you have Wi-Fi issues, try changing the Wi-Fi channel
      • Check the cable coming into the house for damage
      • Reset the router to factory defaults. If you do this, CHANGE THE DEFAULT PASSWORD
      • Check and/or upgrade the router's firmware
      • Check the Wi-Fi signal strength. If it's a problem:
        • Move your router so that it's closer to where the signal is needed
        • Consider an extender
      • Confirm devices connected to the router are configure correctly
    • If none of these things work, call your ISP

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