Stay Alert for Phishing Emails When Working From Home During COVID-19

BBB is advising members of the workforce to stay on the lookout for a new type of phishing email being distributed by scammers attempting to capitalize on the COVID-19 pandemic. Emails appearing to come from their company’s management or HR departments are targeting the thousands of people attempting to socially distance by working from home.

Similar to other phishing emails, these emails prompt the recipient to provide sensitive information or log-in credentials, or covertly install malware on your computer. For many navigating the waters of working from home for the first time-- and with an influx of legitimate coronavirus-related emails circulating at the moment-- scammers are hoping their emails will slip through undetected.

When in doubt, use BBB’s tried and true checklist for suspicious emails:

●Never click on links or download attachments in an unexpected email, even if it appears to be from your employer. Call or email your manager to confirm the email’s legitimacy first.

●Be wary of emails asking for account numbers, log-in information, credit card numbers, or wire transfers.

●Install antivirus software on your devices, and keep it up to date. Enable auto-updates if available.

Visit www.bbb.org/council/coronavirus for current information on scams pertaining to COVID-19 and as always, report suspicious activity to www.scamtracker.org.

How to Support Small Businesses During COVID-19

With the shut-down of Ohio restaurants and bars beginning last Sunday night, many are concerned for their favorite small businesses. If you have the means, consider the following to help small businesses stay afloat during this uncertain time:

●Buy gift cards. This is an immediate way to inject cash into a business-- and it gives you something to look forward to on the other side of a stressful time.

●Shop online. Many retailers may even offer discounts for online purchases during this time.

●Order takeout or delivery. While many restaurants are closed, many are still open offering these options.

●Tip a little extra. Your delivery driver or the cook preparing your food may be risking their safety to provide you with a meal. Show them you’re appreciative!

●Follow on social media. Most businesses are posting updates to keep customers apprised of their situation, and anything that might help.

Visit www.bbb.org/smallbusiness for more information available to small business owners.

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